Effective Date: 04 Jan 2026
At Me-Sim.com, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://me-sim.com, purchase our services, or interact with us in any other way.
Please read this policy carefully to understand our practices regarding your personal data and how we treat it.
1. Who We Are
Me-Sim.com
Website: https://me-sim.com
Email: moc.mis-em@ofni
Me-Sim.com provides digital eSIM services for travelers, individuals, and businesses worldwide.
2. What Data We Collect
We may collect and process the following categories of data:
a) Personal Identification Data
- Full name
- Email address
- Phone number (optional)
- Billing details (when required for invoicing or verification)
- IP address
b) Order & Payment Data
- Products purchased
- Order date and transaction details
- Payment method and transaction status
Please note that payment card processing is handled securely by third-party payment providers. Me-Sim.com does not store full payment card details on its servers.
c) Technical & Usage Data
- Device type
- Operating system
- Browser type
- Usage logs, timestamps, pages visited, and referral sources
d) Business / Reseller Data (if applicable)
- Company or brand name
- Business email
- Reseller account credentials (passwords are securely encrypted and hashed)
3. How We Collect Your Data
We collect data through:
- Website forms (checkout, contact forms, reseller applications)
- Customer support communications
- Cookies and similar tracking technologies
- Analytics and advertising tools such as Google Analytics, Meta Pixel, and similar services where enabled
4. Why We Collect Your Data
We process your data in order to:
- Process orders and deliver digital eSIM services
- Provide customer support
- Manage user and reseller accounts
- Prevent fraud and maintain platform security
- Process reseller requests and transactions
- Send operational communications such as confirmations and service notices
- Send marketing communications where legally permitted or consented to
- Improve our services and website performance
- Comply with legal, accounting, and regulatory obligations
5. Legal Basis for Processing
Depending on your location and applicable laws (including GDPR and UK GDPR where applicable), we process personal data based on:
- Contractual necessity
- Legitimate business interests
- User consent
- Legal obligations
6. How We Store and Protect Your Data
We implement appropriate technical and organizational security measures, including:
- Secure hosting infrastructure
- Encryption where appropriate
- Access controls and restricted permissions
- Firewall and security protections
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy or comply with legal obligations.
7. Disclosure of Data
We do not sell or rent personal data.
We may share information with:
- Hosting providers
- Payment processors
- Customer support and analytics providers
- Technology partners required for eSIM delivery
- Legal or regulatory authorities when legally required
- Professional advisers under confidentiality obligations
All third-party providers are expected to process your information securely and only for authorized purposes.
8. International Data Transfers
As Me-Sim.com operates globally, your information may be transferred and processed outside your country of residence.
Where legally required, we apply appropriate safeguards for international data transfers.
9. Your Privacy Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct inaccurate information
- Request deletion of your data
- Restrict or object to processing
- Withdraw consent at any time
- Request data portability where applicable
To exercise your rights, contact:
You may also have the right to lodge a complaint with your local data protection authority.
10. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance and security
- Remember user preferences
- Analyze website traffic and usage
- Support advertising and remarketing activities where enabled
You can manage cookie preferences through your browser settings.
11. Children’s Privacy
Our services are not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors. If you believe a child has provided personal data to us, please contact us and we will take appropriate action.
12. Third-Party Links
Our website may contain links to external websites or services.
We are not responsible for the privacy practices of third-party websites and encourage users to review their respective privacy policies.
13. Data Breach Procedures
In the event of a data breach, we will take appropriate steps to investigate, mitigate, and notify affected users and/or authorities where legally required.
14. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
The latest version will always be available on this page. Significant changes may be communicated through email notifications or website notices where appropriate.
Last updated: 04 Jan 2026
15. Contact Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Me-Sim.com
Website: https://me-sim.com
Email: moc.mis-em@ofni